This privacy notice details which personal data I process, why I store your data and for how long, who I share it with and what you can do if you’d like to have your personal data rectified or erased.
2555 XJ, The Hague, the Netherlands
Personal data processed by me
I process your personal data because you use my services and/or because you provide it to me. I process the following categories of personal data:
- First and last name;
- Email address;
- Phone number;
- Bank account;
- VAT number;
- Skype ID;
- Other personal data that you share with me, e.g. through email.
Purposes and legal bases
I process your personal data in order to fulfil contractual obligations, to comply with legal obligations, and based on a legitimate interest.
The purposes for processing your data are as follows:
- Communicating with you about the services I provide, e.g. emailing you to discuss a text that I’m translating for you. (Contract)
- Providing services, e.g. sending you the finished translation. (Contract)
- Sending invoices and handling payments. (Contract)
- Complying with legal obligations, e.g. storing business records for the required retention period. (Legal obligation)
- Informing clients and potential clients about (changes in) my services, e.g. notifying translation agencies if I’ve added new services that are relevant to their projects. (Legitimate interest)
Sometimes I need your data in order to carry out our contract or to comply with legal obligations. If you do not provide this information, I may not be able to work for you.
If I process your data based on a legitimate interest (e.g. to inform you about changes in my translation services), you always have a right to object. I only contact you if I genuinely think you’d be interested in hearing from me. If you’d rather not hear from me at all, please let me know.
I keep your personal data for as long as is needed in order to achieve the purpose for which it was collected. In other words, the purpose determines the retention period. If I process some of your data for more than one purpose, I may need to store it for whichever retention period is the longest.
The retention periods for each purpose, along with the categories of personal data, are explained below. I may need more or less personal data depending on your specific situation. For instance, if you only use a company name and a business address, I may not need your personal data for invoices.
Purposes: providing services, answering questions and communicating about the services I’m providing, sending invoices and/or handling payments.
Categories of personal data: first and last name, email address, telephone number, Skype ID, address, bank account, VAT number.
Retention period: the duration of our agreement. For this purpose, I will keep your data for as long as I’m working for you. For translation agencies, this often constitutes an ongoing collaboration; in such cases, I will store your data until one of us ends our agreement.
Purpose: complying with legal obligations.
Categories of personal data: first and last name, email address, address, bank account, VAT number.
Retention period: the legally required retention period (e.g. seven years for business records).
Purpose: informing you about (changes in) my services.
Categories of personal data: first and last name, email address, Skype ID.
Retention period: may depend on the content of your communications; for instance, an email about a potential rush assignment can be deleted more quickly than a message about a long-term collaboration. In general, I will store your data until you communicate that you’re no longer interested or up to five years after the date of last contact.
Sharing of your personal data with third parties
I don’t sell your personal data to others. I do share your data if I need to in order to fulfil our agreement and/or to comply with legal obligations.
Because I use external services in order to communicate with clients and store my business records, my email and cloud provider and my web host are also processors of your personal data. These businesses may store your data outside of the EU. I have agreements with them in order to ensure a suitable level of security and confidentiality. I remain responsible for the processing of your personal data.
If I need your personal data in order to file taxes, I may also share it with an intermediary.
Security of your personal data
I take the protection of your personal data seriously, and I have implemented appropriate measures in order to prevent abuse or unauthorised access. If you still feel that your data isn’t being stored securely or if you have reason to suspect abuse, please contact me through email@example.com.
Right to access, rectification and erasure
You have a right to access your personal data and to have it rectified or erased. Additionally, you have a right to withdraw consent and/or object to the processing of your data. You also have a right to data portability: you can ask me to send you or an organisation of your choosing a computer file with the personal data I have from you.
For access, rectification, erasure or portability of your personal data or to withdraw consent, please contact me at firstname.lastname@example.org. I will respond to your request within four weeks.
Finally, I would like to point out that you have a right to lodge a complaint with the national supervisory authority in the Netherlands, the Dutch Data Protection Authority. You can contact them through this link.
This privacy notice was compiled with the help of the privacy notice generator at veiliginternetten.nl.